Publiée le 2017-01-20
Publiée le 2016-12-26
Publiée le 2016-12-26
Why fares are differents at counters and on the Web ?
If I am 25, should I choose the 12- 25 years-old or the adult ticket?
Is there a student fare ?
Is there a child fare?
Do you have fare for unemployed or senior ?
Is it possible to get a group discount ?
How select your price type, young, child?
To select, a young price list, in the schedules phase of reservation please click 1 passenger (blue icon), a window opens and so you can select the type and the passenger number.
How to buy my 1 book of 10 named tickets or monthly pass?
To buy your 1 book of 10 named tickets or your monthly pass, please create a customer account or connect to your customer account. Then click on my subscription, select your subscription type and your line, then go to the payment phase. After you can reserve your trip, you just have to do your reservation by using the reservation engine and select in the payment phase your 1 book of 10 named tickets or your monthly pass.
Can I book a ticket without know the departure or arrival times?
How long before shuttle departure should I arrive at the station?
If the plane is late, the shuttle can wait us?
If your shuttle arrives late and I miss my plane, what is the procedure ? Do you make a discount?
In compliance with our general sales conditions, we cannot be held responsible in the event of the airport shuttle being late. However, each request for refund is studied individually. Please supply us with all proof relating to your demand and completing the contact form.
During bank holidays, shuttles operate ?
Where do I purchase a ticket?
Am I sure to have a place on board?
When can I buy a ticket for the shuttle ?
How long is the shuttle ticket valid for ?
What type of luggage can I carry in the luggage hold ?
Can I travel with my pet?
Can I bring a bycicle or other large luggage on the shuttle ?
How can I change the date of my ticket?
How can I change the departure time of my ticket ?
If you want to change your departure time , you have to log in to your account, and "My bookings", "Choose" and you can change your ticket. Attention in case of modification after the departure of the reserved shuttle , charges apply.
How can I change my ticket after the departure of the shuttle that I booked ?
Can I cancel my ticket ?
Do you take holiday vouchers?
Do you take American Express?
How can I pay on board ?